Cancellation policy
Right of Withdrawal
1. Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (Georg Werner, Albert-Gersbach-Allee 1, D-79713 Bad Säckingen, E-Mail: info@georgwerner.com) by means of a clear declaration (e. g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, though it is not mandatory.
2. Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day on which the notification of your withdrawal from this contract was received by us. We will use the same means of payment as you used for the original transaction for this repayment, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date.
You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the 14-day period has expired. You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for testing the nature, characteristics, and functioning of the goods.
3. Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to the following contracts:
The supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
The supply of goods if these have been inseparably mixed with other goods after delivery due to their nature.
4. Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and return it.)
To:
Georg Werner
Albert-Gersbach-Allee 1
D-79713 Bad Säckingen
E-Mail: info@georgwerner.com
I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ():
Ordered on () / received on ():
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only in case of notification on paper):
Date:
(*) Delete as appropriate.
