Return
Before you begin the return process, we require proof of the defect or damage in the form of a photo or, ideally, a video. This allows us to credit products valued at less than €20 more quickly.
Before you start the return process, we require a proof of the defect or damage in the form of a photo or, ideally, a video. Products with a value of less than €20 can be credited more quickly this way.
statutory rights FOR EU CONSUMERS
Consumers in the European Union (“ EU ”) have certain statutory rights when purchasing goods online. Below is a general description of these statutory rights.
Please note that these statutory rights would apply without prejudice to the Money Back Guarantee and other customer services mentioned in the Buyer Protection page .
RIGHT OF CANCELLATION AND RETURN
In the EU, you are generally entitled to cancel your order to the seller within 14 days from the day on which you (or a third party indicated by you, other than the carrier) received the goods purchased, or from the day of the conclusion of the contract, in the case of services or digital content not supplied in a tangible medium (eg CD or DVD).
You are entitled to receive from the seller a refund for the price paid for the products, including the costs of shipping the products to you.
However, if when placing the order you chose a method of shipping more expensive than the cheapest offered by the seller, the seller is not required to reimburse any relevant supplementary costs.
You must bear the cost of returning the purchased products to the seller, unless this cost was not raised before you placed the order or if the seller has offered to bear such cost.
This right of cancellation does not apply to:
· the supply of goods or services for which the price is dependent on fluctuations in the financial market, which cannot be controlled by the seller and which may occur within the withdrawal period;
· the supply of goods made to the buyer's specifications or otherwise clearly personalized;
· the supply of goods which are liable to deteriorate or expire rapidly;
· the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
· the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;
· the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the sales contract, the delivery of which can only take place after 30 days and the actual value of which is dependent on fluctuations in the market, which cannot be controlled by the seller;
· the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery;
· the supply of a newspapers, periodicals or magazines, with the exception of subscription contracts for the supply of such publications;
· the provision of accommodation other than for residential purpose, the transport of goods, car rental services, catering or other services related to leisure activities if the contract provides for a specific date or period of performance;
· the supply of digital content which is not supplied on a tangible medium if the performance has begun with the buyer's prior express consent and his acknowledgment that he thereby loses his right of withdrawal.
Please note that you must return to the seller each item without undue delay and in any event not later than 14 days from the day on which you communicate your decision to cancel the order. You will be liable, and not entitled to refund from the seller, for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods, unless you were not informed of your right to cancel the order before placing it.
CONFORMITY GUARANTEE RIGHT
In the EU, you have the right to a minimum 2-year legal conformity guarantee from the seller as from the delivery of new goods. In the case of second-hand goods, the guarantee period may not be less than 1 year.
However, if you were informed that the product you purchased had quality problems, you cannot then claim redress from the seller about it those particular defects.
You will have the right to claim redress from the seller to repair the product, or replace it if repair is not a viable option. When repair and replacement are not possible, you may claim a price reduction or a refund from the seller (please note that in some countries, the sales contract cannot be canceled if the fault is minor, eg a scratch on a CD case).
APPLICABLE LAW AND DISPUTE RESOLUTION
The Alibaba.com Transaction Services Agreement is subject to Hong Kong laws. Such choice does not deprive consumers of the protection afforded by mandatory provisions in the laws of the country of habitual residence, which means that you are entitled to any relevant rights under the laws of the country of your habitual residence.
Pursuant to the Alibaba.com Transaction Services Agreement , in case of a dispute regarding a transaction, if the dispute is not resolved through amicable negotiation within the prescribed time period according to the relevant transactional terms, you agree to submit the dispute to the platform for determination. If you are dissatisfied with the platform's determination, you may apply to the Hong Kong Arbitration Center for arbitration in accordance with said Transaction Services Agreement, except as otherwise stipulated under applicable law, ie, this is without prejudice to any rights you may have under Article 18 of the Brussels I bis Regulation (OJ EU 2012 L351/1), which means that you may bring a claim regarding your statutory rights in the EU country in which you live, generally in the courts of the place where you are domiciled.
The European Commission maintains an online dispute resolution platform available at ec.europa.eu/consumers/odr .
CONTACT US
You can contact us strongpulsepeak@gmail.com
***
Please note the above is general information for reference purposes only, is not exhaustive and does not constitute legal advice.
Spanish Version
DERECHOS ESTATUTARIOS PARA CONSUMIDORES DE LA UE
Los consumers in the European Union (“ UE ”) disponen de ciertos derechos estatutarios al hacer sus compras de productsos online. The text continues to consist of a general description of dichos derechos estatutarios.
Ten en cuenta que estos derechos estatutarios se aplican sin perjuicio de la Garantía de Devolución del Dinero ni de other servicios al cliente mencionados en página de Protection al Comprador .
DERECHO DE CANCELACIÓN Y DEVOLUCIÓN
In the UE, for the general government, you must admit the derecho a cancelar tu pedido en 14 días desde el día en que tú (o un tercero que sigue tus instructions, an excepción del agente de transportes) recibe las mercancías, o desde el día de la conclusión del contrato, en el caso The services and digital contents are not available in a tangible medium (including CD or DVD).
You must admit the derecho a recibir by parte del vendedor and reembolso del precio pagado por los productsos, including the costes de enviártelos.
Sin embargo, si al realizar el pedido escoges un método de envío más caro que el más barato que te ofrece el vendedor, el vendedor no se verá obligado a reembolsarte los costs suplementarios relacionados.
Deberás hacerte cargo de los costs devolver los productos al comprador, a no ser que estos costes no se hayan mencionado antes de hacer el pedido or el vendedor ofrezca hacerse cargo de dichos costs.
This derecho de cancellation no se aplica a:
· the suministro de bienes or servicios de los que el precio depende de fluctuaciones del mercado financiero, las cuales el vendedor no puede controlar y pueden ocurrir durante el periodo de cancellationación;
· the suministro de beenes realizados siguiendo las especificaciones del comprador or claramente personalizados;
· the suministro de beenes vulnerable to the rear or pronta caducidad;
· The suministro de beenes sellados para los que es posible una devolución por motivos de protección sanitaria o higiene y fueron abiertos tras la entrega;
· the suministro de beenes que por su naturaleza fueron mezclados inseparablemente con other products tras la entrega;
· The suministro de bebidas alcohólicas cuyo precio se haya acordado a la conclusión del contrato de venta, y cuya entrega solo puede realizarse tras 30 días y el valor real depende de fluctuaciones del mercado, las cuales el vendedor no puede controlar;
· The suministro de grabaciones selladas de audio, video or software de ordenador sellado que se hayan abierto tras la entrega;
· the suministro de periodicos y revistas, with the excepción de los contracts de suscripción para el suministro de dichas publicaciones;
· the provision of alojamiento except for propósito residential, el transporte de mercancías, servicios de alquiler de vehículos, catering and other servicios relacionados with actividades de ocio si el contracto especifica una fecha or periodo de actividad;
· The suministro de contenido digital no proporcionado en medio tangible si la actividad y ha comenzado with the expreso consentimiento por parte del comprador y su reconocimiento de que con ello pierde su derecho devolución.
Ten en cuenta que debes devolver al comprador todos los artículos sin ningún retraso injustificado y en ningún caso más tarde de 14 días a partir del día en que communicas tu decisión de cancelar el pedido. Deberás hacerte cargo, y perderás el derecho devolución por parte del vendedor, de la reducción del valor de los beenes resultado de utilizarlos más de lo necesario para larizar su naturaleza, characteristics y funcionamiento, a menos que no se te haya informado de tu derecho a cancelar el pedido antes de realizarlo.
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DERECHO DE GARANTÍA DE CONFORMIDAD
In the UE dispones del derecho a una guarantee de conformidad legal de a minimínimo de 2 años por el vendedor en el caso de entrega de new products. In the case of products of 2ª mano, the period of warranty is not inferior to 1 year.
Sin embargo, si se te informó de que el producto que has comprado tiene problemas de calidad, en ese caso no podrás reclamar una compensación por parte del vendedor por esos defectos en particular .
Dispones del derecho a solicitar una compensación del vendedor pararar el producto, or reemplazarlo si la repair no es una viable option. Because it is not possible to have a repair or a reemplazo, you can return it to the seller for a reduction in the price or a reembolso (then en cuenta what In all parts of the country, the contract of sale cannot be canceled if it is a minor defect, for example, a ray and a CD caratula).
LEY APPLICABLE AND RESOLUCIÓN DE DISPUTAS
El Acuerdo de servicios de transacción de Alibaba.com This is the subject of the eyes of Hong Kong. Ello no priva al consumidor de las protections garantizadas por las provisiones obligatorias de las leyes del país de su habitual residencia, lo que significa que se te garantizan todos los derechos correspondientes provistos en las leyes del país donde resides habitualmente.
Conform to Acuerdo de servicios de transacción de Alibaba.com , en el caso de una disputa relacionada with una transacción, si la disputa no se resuelve mediante una negociación amistosa en el tiempo establecido según los terminos correspondientes a la transacción, manifiestas estar de acuerdo con enviar la disputa a la Plataforma para que sea ella quien tome una decision. If you are satisfied with the decision of the platform, you can return to the Center of Arbitration of Hong Kong in this way and you will receive an opinion on the Transaction Servicing System, except that you will also receive an opinion from other companies in a very easily aplicable, por ejemplo, no entra en perjuicio de los derechos que se te puedan conceder a raíz del Artículo 18 del Reglamento I bis de Bruselas (OJ EU 2012 L351/1), lo que significa que puedes hacer una reclamación de tus derechos estatutarios en el país de la UE en el que residences, generalmente en los juzgados del lugar donde your home is located.
The European Commission has a platform for resolving disputes available online ec.europa.eu/consumers/odr .
CONTACT US
You can contact us strongpulsepeak@gmail.com
***
Ten en cuenta que el texto anterior solo sigue a propósito de información general para tu referencia, no es exhaustivo y no constituye asesoramiento legal.
French Version
DROITS LÉGAUX POUR LES CONSOMMATEURS DE L'UE
The consumers of the European Union (UE) disposent de certains droits légaux lorsqu'ils achètent des biens en ligne. You can find the lingerie in a general description of the items.
You should know that these two rights are applicable without the prejudice of the guarantee of remboursement and other services to the client mentioned on the page Buyer protection.
POLICY OF ANNOUNCEMENT AND RETURN
In the UE, you have a general notice of your order from the seller in a delivery of 14 days to the date of the date (or a number indiqué for your own account, as well as the transporter) and the return of the two achetés, or the account of the day of the conclusion You contrast, in the case of services or the numerical content not available on a tangible support (par example, a CD or a DVD).
You have the right to receive the seller's remboursement of the price paid for the products, and compris les fris d'expédition.
If you have your command, you choose a mode of expedition plus the money you receive from the seller, but it is not tenu de vous rembourser les frais supplémentaires correspondants.
If you have the right to return the products to the seller, you will not be able to mention the orders or the seller will propose the prendre en charge.
The right to annul the applique in this way:
- For the delivery of goods or services, the price depends on the fluctuations of the financial market, which can only be controlled by the seller and can survive on the delivery of the withdrawal;
- à la délivrance de biens fabriqués selon les specifications de l'acheteur ou clairement personalnalisés ;
- à la délivrance de biens qui sont susceptibles de se détériorer ou de se périmer rapidement;
- With the delivery of two items that can be returned for reasons of health or hygiene and what is left after the delivery;
- à la délivrance de biens qui sont de par leur nature, après livraison, indissociables d'autres articles ;
- à la delivery of alcoholic beverages don't leave the price with the conclusion of the contract of sale, and don't leave the delivery until after 30 days when the real value depends on the fluctuations of the market, and the items are not sold peut pas contrôler ;
- à la délivrance d'enregistrements audio ou vidéo scellés ou de logiciels informatiques scellés qui ont été ouverts après la livraison;
- à la délivrance de journaux et de magazines, à l'exception des contrats d'abonnement pour la délivrance de ces publications ;
- for the delivery of a logement from the residential premises, the transport of goods, the location services of the cars, the restoration or the other services included in the activities of the loisirs, if the contract is precise between a date and a period of activity;
- The delivery of the numeric content is not four on a support material if it is prestationed together with the consent to be expressed by the owner and the reconnaissance of the perd ainsi son droit de rétractation.
You must return the articles to the seller without any excess and, in all cases, after 14 days to calculate the date or you have communicated your decision to annul the order. You are responsible and have the right to return the seller, for the diminution of the value of the biens resulting from the use of the product, plus it is necessary to analyze the nature, the characteristics and the function of the biens, so you will not have any information about it Your right to announce the order before the pass.
DROIT DE GUARANTIE DE CONFORMITÉ
In the UE, you have the right to a guarantee of legal conformity two to the minimum de la part du vendeur à compter de la livraison de new biens. In these cases of biens d'occasion, the period of guarantee is not there.
This means that you have information about the product that you have present about the problems of quality, so you don't have to pay for repairs from the seller for these defects.
If you also have the right to purchase an insurance for repairing the product or replacing it, the repair is not a viable option. It is impossible to repair or replace, you can demand a reduction in the price or a remboursement from the seller (you will not be able to do so in certain countries, the contract of sale will not be canceled until the mine is broken, for example, on a small bag CD).
DROIT APPLICABLE AND RÈGLEMENT DES LITIGES
The contract of transaction services from Alibaba.com is from Hong Kong. This is a privilege for the consommateurs des protections Garanties par les dispositions imperatives des lois du pays de résidence habituelle, ce qui signifie que vous bénéficiez de tous les droits pertinents en vertu des lois du pays de votre résidence habituelle.
Conformément à la convention des services de transaction d'Alibaba.com, en cas de litige concernant une transaction, si le litige n'est pas résolu par une négociation à l'amiable dans le délai fixé selon les conditions transactionnelles applicables, you acceptez de soumettre le litige à la plate-forme pour une prise de décision. Si vous n'êtes pas satisfait de la décision de la plate-forme, you pouvez demander au Center d'arbitrage de Hong Kong de procéder à un arbitrage conformément audit contrat de services de transaction, sauf disposition contraire d'une loi applicable, c'est-à-dire sans préjudice des droits qui peuvent vous être accordés en vertu de l'article 18 du règlement Bruxelles I bis (JO UE 2012 L351/1), ce qui signifie que you pouvez faire valoir vos droits légaux dans le pays de l'UE où vous vivez, générerament devant les tribunaux du lieu où vous êtes domicilié.
The European Commission disposes of a plateforme de règlement des litiges en ligne, available on the site ec.europa.eu/consumers/odr.
CONTACT US
You can contact us strongpulsepeak@gmail.com
***
You should know that the information is general and has a title of unique reference, but it is not exhaustive and it is not a constituent part of the juridical law.
Portuguese Version
DIREITOS ESTATUTÁRIOS PARA OS CONSUMIDORES DA UE
The consumers of the União Européia (" UE ") have the right to direct sales to the online merchants. Segue abaixo uma descrição geral desses direitos estatutários.
Favor Observar que estes direitos estatutários se aplicam sem prejuízo da Garantia de Volução de Dinheiro e outros serviços ao cliente mencionados na página Consumer protection .
DIREITO DE CANCELAMENTO AND DEVOLUÇÃO
Na UE, você germalmente tem o direito de cancelar seu pedido ao vendedor dentro de 14 dias a partir do dia em que você (ou um terceiro indicado por você, que não seja o transportador) receba a mercadoria comprada, ou a partir do dia da da da conclusão do pedido, no caso de Serviços or conteúdo digital not fornecido em umio tangível (por exemplo, CD or DVD).
You will be directed to the recipient of the vendedor to reembolso pelo preço pago pelos products, including os custos de envio dos produtos.
Entretanto, se ao fazer o pedido você escolheu um método de enviio mais caro do que o mais barato oferecido pelo vendedor, este não é obrigado a reembolsar quaisquer custos supplementares relevantes.
Você deve arcar com o custo de devolver os produtos comprados ao vendedor, desde que este custo não tenha sido estabelecido antes de você fazer o pedido ou caso o vendedor tenha oferecido para arcar com tal custo.
This direction of cancellation is not aplica according to the following reasons:
· o fornecimento de bens or serviços that preço depende das flutuações no mercado financeiroiro, que não podem ser controladas pelo vendedor e que podem ocorrer dentro do período de retirada;
· o fornecimento de mercadorias feito de acordo com as especificações do comprador ou de forma claramente personalizada;
· o fornecimento de bens que estão sujeitos a deteriorar-se ou expirar rapidamente;
· o fornecimento de produtos selados que not são adequados para devolução por razões de proteção sanitária ou de higiene e que foram des selados após a entrega;
· o fornecimento de bens que, após a entrega, e de acordo com sua natureza, estão inseparavelmente misturados com outros itens;
· o fornecimento de bebidas alcoólicas, cujo preço foi acordado no momento da conclusão do contrato de vender, cuja entrega so pode ocorrer após 30 dias eo value depende das flutuações do mercado, que não podem ser controladas pelo vendedor;
· o fornecimento de seriousações de áudio ou vídeo seladas ou software de computador selado que foram abertos após an entrega;
· o fornecimento de jornais, periodicos ou revistas, com exceção dos contratos de assinatura para o fornecimento de tais publicações;
· o fornecimento de acomodações que not seja para fins residenciais, o transporte de mercadorias, serviços de aluguel de automóveis, bufê or outros serviços relacionados a actividades de lazer, se o contrato previr uma data ou periodo específico de execução;
· o fornecimento de conteúdo digital não disponibilizado em um meio tangível se a tividade ja tiver começado com o express consent of the comprador and this reconhecimento de que, ao cancelar, ele perde seu directo devolução.
For favor, observe that você deve devolver todos os itens ao vendedor sem qualquer atraso indevido e, em qualquer caso, no prazo máximo de 14 dias a partir do dia em que você comunicar sua decisão de cancelar o pedido. Você será responsável por, e perderá or direito de volução do vendedor, qualquer redução no valor da mercadoria decorrente da sua utilização mais do que o necessário para larizar a natureza, charactersísticas e funcionamento, a menos que tenha sido informado do You can cancel or pay before the realization of the month.
DIREITO DE GARANTIA DE CONFORMIDADE
You will receive a guarantee of legal conformity for your hair for 2 years by the vendor in the case of entrega de new products. No case of products de segunda mão, or period of warranty not pode ser inferior a 1 ano.
Entretanto, se você foi informado de que o produto que adquiriu tem problemsas de quality, nesse caso você não pode exigir compensação do vendedor por esses defeitos particulares.
Você tem o direct de solicitar compensação ao vendedor pararar o produto, ou substituí-lo se or reparo não for uma opção viável. When the conserto or substituição não for possível, você pode solicitar to redução no preço ou um reembolso do vendedor (note que em alguns países, o contracto de venda não pode ser canceled se for um defeito menor, por exemplo, um arranhão na capa de to CD).
LEI APLICÁVEL AND RESOLUÇÃO DE DISPUTAS
O Acordo de Serviços de Transação Alibaba.com This is the same as in Hong Kong. Tal escolha não priva os consumidores da proteção proporcionada pelas disposições obrigatórias nas leis do país de residência, o que significa que você tem direito a quaisquer direitos relevants sob as leis do país de sua residência.
In agreement with the Acordo de Serviços de Transações do Alibaba.com , em caso de disputa relativea a uma transação, se a disputa não for resolvida por meio de negociação amigável dentro do prazo estabelecido de acordo com os terms relevants da transação, você concorda em submeter a dispute à plataforma para determinação. You are not satisfied with the determination of the platform, you have requested from the Center of Arbitration of Hong Kong through the mediation of an agreement with the reference to the Contracting Services of Transactions, except for the outer form of the application, or this, sem Prejuízo de quaisquer direitos que possa ter sob o Artigo 18 do Regulamento Bruxelas I bis (JO EU 2012 L351/1), o que significa que você poderá apresentar uma reivindicação relativa a seus direitos estatutários no país da UE em que reside, geralmente nos tribunais do local onde está domiciliado.
A Comissão Européia mantém uma plataforma de resolução de disputeas online disponível em ec.europa.eu/consumidores/odr .
FALE CONOSCO
You can contact us strongpulsepeak@gmail.com
***
Favor observar que as informações acima são apenas para fins de referência, não são exaustivas e não constituem aconselhamento jurídico.
German Version
Legal rights for EU consumers
Consumers in the European Union (“ EU ") have certain legal rights when purchasing goods online. Below is a general description of those legal rights.
Please note that these statutory rights are without prejudice to the money-back guarantee and other Buyer protection page mentioned customer services apply.
RIGHT OF CANCELLATION AND RETURN
In the EU, you are generally entitled to cancel your order within 14 days from the day on which you (or another person designated by you, other than the carrier) received the purchased goods. For services or digital content not provided on a tangible medium (such as a CD or DVD), this period is calculated from the day the contract is concluded.
You are entitled to receive a refund from the Seller of the price paid for the Products, including shipping costs.
However, if you have chosen a shipping method when placing your order that is more expensive than the cheapest shipping method offered by the seller, the seller is not obliged to refund the corresponding additional costs.
You must bear the cost of returning the purchased products to the seller, unless these costs were not charged before you placed the order or the seller offered to bear these costs.
This right of cancellation does not apply to:
the supply of goods or services where the price depends on fluctuations in the financial market that are beyond the control of the seller and that occur within the withdrawal period ;
· the supply of goods that were created according to the seller's wishes or are otherwise clearly personalized;
the supply of goods which are perishable or which are close to their expiry date ;
the supply of sealed goods which are not suitable for return for health or hygiene reasons and which have been unsealed after delivery ;
the supply of goods which, by their nature , are mixed with other items after delivery;
the supply of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the sales contract, the delivery of which can only take place after 30 days and the actual value of which depends on market fluctuations beyond the control of the seller ;
the supply of sealed audio recordings or video recordings or sealed computer software which have been unsealed after delivery ;
the supply of newspapers, periodicals or magazines, with the exception of subscription contracts for the supply of such publications ;
the provision of non-residential accommodation, the transport of goods, car rental services, catering or other services related to leisure activities, where the contract provides for a specific date or period for the provision of the service ;
the supply of digital content which is not made available on a tangible medium, if the performance has already begun with the buyer's prior consent and his acknowledgement that he thereby loses his right of withdrawal .
Please note that you must return any item to the Seller without undue delay and in any event no later than 14 days from the date you notify us that you wish to cancel your order. You are liable for any diminished value of the goods resulting from handling of the goods, except where such handling is necessary to establish the nature, characteristics, or functionality of the goods, and you will not be entitled to a refund from the Seller. This does not apply if you were not informed of your right of cancellation when placing your order.
CONSISTENT WARRANTY RIGHTS
In the EU, you have a consistent statutory warranty of at least 2 years, starting from the delivery of the new goods. In the case of used goods, the warranty period must not be less than one year.
However, if you have been informed that the product you purchased has quality problems, you cannot request any remedy from the seller regarding these specific defects.
You have the right to have the product repaired or replaced by the seller if repair is not an option. If repair and replacement are not possible, you may claim a price reduction or refund from the buyer (please note that in some countries, the contract of sale may be terminated in the case of minor defects). Defects such as Scratches on a CD case cannot be canceled).
APPLICABLE LAW AND DISPUTE RESOLUTION
The Alibaba.com Transaction Services Agreement is governed by the laws of Hong Kong . This does not deprive consumers of the protection afforded by mandatory provisions in the laws of the countries of their habitual residence. This means that you can assert any relevant claims in the countries of your habitual residence.
In the event of a dispute regarding a transaction, they agree to the Alibaba.com Transaction Services Agreement agree to refer the dispute to the Decision Platform if the dispute cannot be resolved amicably within the specified timeframe under the relevant Transaction Terms and Conditions. If you disagree with the Platform's decision, you may request arbitration under the aforementioned Transaction Services Agreement, unless otherwise provided by applicable law. This means that any rights you may have under Article 18 of the Brussels I Regulation (OJ EU 2012 L351/1) remain without prejudice, allowing you to assert your statutory rights in the EU country in which you reside, usually in the courts of your place of residence.
The European Commission maintains an online dispute resolution platform which is available at ec.europa.eu/consumers/odr .
CONTACT US
You can contact us strongpulsepeak@gmail.com
***
Please note that the above is general information for reference purposes and is not exhaustive and does not constitute legal advice.
Italian Version
diritti legali DEI CONSUMATORI DELL'UE
I consumers from Union Europe (" UE ") can determine the legal status when they receive merci online. The result is a general description of the legal aspects.
Tenere presente che questi diritti legali si applicano senza pregiudizio per la Waranzia di rimborso e altri servizi per i clienti menzionati nella pagina Buyer protection .
RIGHT OF RECESSION AND RESO
Nell'UE, the general mention of the direction of the proprio ordine by the vendor entro 14 days of the year in cui l'utente (o una terza parte indicata dall'utente, diversa dal corriere) ha ricevuto la merce acquistata, or the day of the conclusion of the contract, nel The case for servicing and digital content is not supported by supporting materials (es. CD or DVD).
The seller has to send the goods to the seller for the price of the products, so that the shipping costs for the products are all the same.
Tuttavia, at the moment the order was delivered, the method of delivery was reduced to a very economical price from the vendor, the vendor does not have to pay a fee if necessary.
The cost of the restituzione of the products acquired by the vendor must be paid, but this cost is not included in the original price or the vendor is offering it to the vendor tale costo.
Questo diritto di recesso not si applica:
· The fornitura di merci or servizi il cui prezzo dipende dalle fluttuazioni del mercato finanziario which is not possono essere controllate dal venditore and which possono verificarsi durante il periodo di recesso;
· the fornitura di merci realize su specifica dell'acquirente or altrimenti chiaramente personalizzati;
· the fornitura di merci che rischiano di deteriorarsi or scadere rapidamente;
· The fornitura di merci sigillate che non si prestano alla resituzione per motivi di protection della salute o igiene e sono state aperte dopo la consegna;
· the fornitura di merci che sono, dopo la consegna, secondo their natura, inscindibilmente mescolate with altri articoli;
· the fornitura di bevande alcoliche, the cui prezzo è stateto concordato at momento della conclusione del contratto di vendita, who Consegna can be delivered only after 30 days and the value of the product is effectively dipped into the flow of the market, which is not controlled by the vendor;
· The fornitura di registrazioni audio or video sigillate or the software informaticici sigillati che sono states aperti dopo la consegna;
· the fornitura di giornali, periodici or riviste, ad eccezione dei contratti di abbonamento per la fornitura di tali pubblicazioni;
· The fornitura di alloggiamenti diversi da quelli residential, the transport of Merci, i servizi di autonoleggio, the catering or other servizi relativi all attività del tempo libero se il contratto prevede una data or a periodo di esecuzione specifici;
· The fornitura di contento digital che non è fornito su un supporto tangibile se la prestazione è iniziata con il previo consenso espresso dell'acquirente e il suo riconoscimento di perdere in tal modo il diritto di recesso.
Tenere presente che l'utente deve restituire al venditore ogni articolo senza indebito ritardo e in ogni caso entro 14 giorni dal giorno in cui ha communicato la decisione di recesso dall'ordine. It is responsible, and does not have to control the part of the vendor, the diminution of the value of the Merci resulting in a manipulation of the Merci diverse da quella necessary to stabilize the nature, the characteristics and the functioning of the Stesse, and meno che the Utente is non-sia stato Information about the direction of the recess from the first order of things.
DIRITTO DI GARANZIA DI CONFORMITÀ
Nell'UE, l'utente ha diritto a una legale garanzia di conformità minima di 2 anni da parte del venditore a partire da la consegna della nuova merce. In this case, the warranty period is not inferior to 1 year.
Tuttavia, is the current information about the product that has been identified as having problems with quality, but it is not enough for a vendor to be identified according to the different determinations.
The manufacturer has to send a vendor to rip the product or replace it with a non-practical option. When the reparation and the arrangement are not possible, it is possible to obtain a payment from the prezzo or a loan from the vendor (the present one is in the same country). custodia of the CD).
LEGGE APPLICABILE AND RISOLUZIONE DELLE CONTROVERSIE
The Agreement is serviced by transaction Alibaba.com It's all leggi in Hong Kong . Tale is not private and consumables of protection offered by the mandatory dispositions of the country of residence at the beginning of the period, the significance of which is the fact that it is controlled according to the sense of the region of the state of residence at the end of the period.
Ai sensi dell' Accordo sui servizi di transazione , in caso di controversia relativea a una transazione, se la controversia non viene risolta mediante negotiation amichevole entro il termine stabilito secondo i termini transazionali pertinenti, l'utente accetta di sottoporre la controversia alla piattaforma per la determinazione . If the decision is not based on the decision made in the piattaforma, you must present yourself to the Center of Arbitration in Hong Kong in accordance with the agreement with the service of the transaction, but the amount of diversified stabilization in the law is applicable, but it is not pregiudica in the direction of the potrebbe avere ai sensi dell'art. 18 of the Regolamento Bruxelles I bis (GU UE 2012 L351/1), the significa che l'utente può presentare a reclamo relativo ai propri diritti legali nel Paese dell'UE in cui risiede, di norma davanti ai tribunali del luogo in cui è domiciliato.
The Commissione European mantiene a piattaforma di risoluzione delle controversy online available all'indirizzo ec.europa.eu/consumers/odr .
CONTACT US
You can contact us strongpulsepeak@gmail.com
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Tenere presente che quanto sopra sono solo informazioni generali a scopo di riferimento, non sono esaustive e non constitutituiscono una consulenza legale.
Dutch Version
betting right VOOR EU CONSUMENTS
Consumers in the European Union (' EU ') have access to the right to online access. Hieronder follows a general description of the legal rights.
Houd he alstublieft rekening mee dat deze bettinglijke rights van toepassing zijn zonder afbreuk te doen aan de geldterug Garantie and other client services that have been reported on de Buyer Protection page .
LAW OP ANNULERING AND RETOURNERING
In the EU, you have the right to order and order the goods to be canceled within 14 days of the delivery and (of a door and part of the party, different from the vervoerder) the cooked goods are on the table, of the delivery of the overeen food, in the area The services of digital inhoud are not available on a material drager (bijvoorbeeld cd of dvd) zijn geleverd.
You have the right to decide on the price of the products, including the costs of shipping the products to you, and the shipping.
As a real part of the ordering process, the shipping method raises the duration of the delivery process, which means that the delivery costs are relevant.
You have to pay the costs for the return of the cooked products to the seller, so you can never pay for the ordering from the hoogte when the goods are returned and the costs of the goods are given.
The herroepingsrecht is not to be passed on:
· The leveraging of the distribution of goods and services in terms of prices is based on the financial market and the sales are invoiced and the Zich within the herroepingstermijn kunnen voordoen;
· de levering van volgens specificaties van de consuming vervaardigde goederen, of the duidelijk voor a specific person bestemd zijn;
· de levering van goederen the snel kunnen bederven of verouderen;
· The levering of the delivery is not sent to the customer and the delivery of the hygiene and the delivery of the lever is broken;
· de levering van goederen the na levering door has aard onherroepelijk mixed zijn with other products;
· The levering of alcoholic beverages in the price is overeengekomen in the sluiting of the verkoopovereenkomst, the waarvan of levering can be placed within 30 days, and the waarvan of the factory's waarde afhankelijk is van schommelingen van the market waarop de verkoper geen invloed heeft;
· de levering van verzegelde audio and verzegelde video opnamen en verzegelde computer software waarvan de verzegelde na levering is broken;
· de levering van kranten, tijdschrifts of magazines, with uitzondering van overeenkomsten for a subscription to dergelijke publicaties;
· the accommodation provision is different for the home, transport, car rental services, catering and services with transport to the public, India in the overeencomsten and the specified date of the period of operation is reported;
· the levering of digital inhoud the niet on a material drager is geleverd, as the uitvoering is begun with uitdrukkelijke voorafgaande toestemming van de consumer en mits de consumer heeft erkend that hij zijn herroepingsrecht daarmee verliest.
It will also be returned to you with the item on the contract and in the item will be returned later than 14 days later. U bent aansprakelijk en heeft geen recht op restitutie van de verkoper voor enige waardverminiding van de goederen als gevolg van het gebruik van de goederen anders dan what nodig is om de aard, kenmerken en werking van de goederen vast te stellen, tenzij and niet werd geïnformeerd over uwrecht om de The order must be canceled in advance and in one place.
RIGHT TO COMPLIMENTARY GUARANTEE
In the EU there is a legal guarantee for a minimum of 2 years for the delivery of new goods. Bij tweedehands goederen like the Garantietermijn niet korter zijn dan 1 yaar.
As a real thing, the product will be shaped and the quality problems will be solved, so you can make sure that the product is delivered in accordance with the specification.
U raises the right to have the right to sell the product to be repaired and then repaired as a viable option. As reparatie en vervanging niet mogelijk zijn, kunt u een prijsverlaging of restitutie van de verkoper claimen (houd he alstublieft rekening mee dat in sommige landen the verkoopcontract niet kan geannuleerd als het gaat om een small gebrek, bijvoorbeeld en kras op een cd-hoesje)
TOEPASSELIJK LAW IN SCHILLENBESLECHTING
De Overeenkomst for transaction services from Alibaba.com is onderworpen aan de wetgeving van Hongkong . A dergelijke keuze ontneemt de consument de bescherming the wordt geboden door dwingende bepalingen in the bets of the land of the won verblijfplaats niet. This means that you have the right to take advantage of all the relevant rights to bet on the land in which you have won verblijfplaats.
Conforms to overeenkomst voor transactieservices van Alibaba.com , u ermee in om een schil over een transaction voor te leggen aan het platform voor een beslissing, india het schil niet is opgelost middels minnelijke onderhandeling within the voorgeschreven period volgens de relevant transactievoorwaarden. As you don't have to rely on the decision of the platform, you can go to the Hong Kong Arbitration Center for arbitrage in overeenstemming with the generous overeencomst for transaction services, tenzij different bepaald onder de toepasselijke wetgeving, dwz this doet geen afbreuk aan Any rights that you may have are raised on the basis of Article 18 of the Brussels I bis-verordening (PB EU 2012 L351/1), which means that there is a claim in India with the right to bet and the rights in the EU country are in the area, the door is open to the law banks in the plaats in the area.
The European Commissie has an online platform for the information about the information available is op ec.europa.eu/consumers/odr .
PLEASE CONTACT US
You can contact us strongpulsepeak@gmail.com
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Let's say: the bovenstaande is all general information for reference documents and it is never completely given legal advice.