Shipping and payment conditions

Shipping and Payment Conditions

1. Shipping Conditions
We offer free shipping on all orders.

Shipping time: Delivery times are typically 8–17 business days but may vary depending on the product and delivery address.

Shipping service provider: Production and shipping are handled by our print-on-demand fulfillment partners Spreadconnect and Printful, who hand off shipments to carriers such as DHL, DPD, or comparable providers depending on the destination country.

Tracking: Once your order has been shipped, you will receive a tracking number that allows you to track the status of your delivery online at any time.

2. Payment Conditions
We offer various secure payment methods:

PayPal—Fast and secure payment with buyer protection

Credit Card (Visa, Mastercard, American Express)

SEPA Direct Debit – Direct debit from your bank account

Klarna Purchase on Account – Buy first, pay later

Apple Pay & Google Pay—Convenient payment via smartphone

All payments are processed securely and encrypted. There are no additional fees for the selected payment method.

3. Returns & Refunds
If an item is damaged or faulty, we offer a hassle-free return process. Please contact us before returning it and provide photo or video evidence of the defect. Products valued under €20 may be refunded more quickly. Please see our Returns Policy for more information.

For questions regarding shipping or payment, please contact us at info@georgwerner.com.